All products sold from MaelinDesigns are handcrafted to order. Please allow some time between ordering and shipment date to finish each item. General creation time can be anywhere from 2-5 days. Special, Custom, and large orders may take longer.
WARRANTY - All MaelinDesigns products have a one (1) year warranty against damages and/or defects. Either a repair or exact product replacement will be sent, depending on the condition of the item. Please send your request to MaelinDesigns Returns at firstname.lastname@example.org for a return authorization number and information.
As a rule, we do not offer refunds, except under special circumstances. Of course we are willing to work with our customers to ensure a positive buying experience. Email Debbie Gill at email@example.com for details should you need to return product.
Should product arrive in damaged condition, we will be happy to exchange for a duplicate item. See Warranty above.